Open Today! Sales: 9am-7pm
Open Today! Service: 7:30am-5pm
Open Today! Parts: 7am-5pm
Lexus Lease Return Program. Learn More

Service Center

Open Today! Service: 7:30am-5pm Call us at: (203) 466-9999

David McDermott Lexus of New Haven Service Center in East Haven, CT

We have a team of qualified service technicians standing by to help you with any of your service related needs. From oil changes, tire rotations, brake pads or transmission problems, we’ve got trained technicians who are able to help.

Please use the buttons below to schedule service at our dealership or contact our Service Center. You can also call us at (203) 466-9999.

Service Info

Phone Number:Service Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat - SunClosed
Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
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Service Specials


Complete exterior buffing and waxing, full interior detailing, restore your BEAUTIFUL Lexus!!!


You take pride in your Lexus, it was a long winter. Let us get it looking like new again and save $70 off our normal price of $379. Loaner car provided, reservation required. Please call (203) 466-9999

*Must present coupon at time of check in. Large SUVs are an additional $20

$20 off Factory Recommended Service!

$20 OFF

Come in for your factory recommended service and get $20 off!

Restrictions and exclusions apply. Please see dealer for details.

Michelin Tire Special!

Starting at $399

2016+ RX models 235/65r18 – Starting at $399 for four tires plus installation cost!

New vehicle take off, Michelin Premier LTX regular price $244 per tire while supplies last!


No one knows how to care for your Lexus better than the experts at your dealership. Lexus trained and certified technicians know your vehicle inside and out. When it comes to parts, including tires, your dealership understands that the right components provide superb performance and handling for the highest quality standards. Trust them to have the right tires when you need them. Help ensure a safe, comfortable ride with a set of Lexus -recommended tires. Your dealer understands your Lexus from the tires up.

  • Tires designed for your vehicle
  • Tires in stock and ready for installation
  • 24-month road hazard coverage
  • Service by Lexus-trained and certified technicians

Lexus Tire Center


With proper maintenance and care, your vehicle will last longer and deliver more dependable, economical performance. Lexus recommends obtaining scheduled maintenance for your vehicle every six months or 5,000 miles, whichever occurs first. Scheduled maintenance service may include these items, depending on the mileage and oil type (synthetic or non-synthetic):

  • Inspect and adjust all fluid levels
  • Replace engine oil; replace oil filter
  • Replace cabin air filter
  • Rotate tires
  • Visually inspect brake pads, calipers and rotors
  • Road-test vehicle

Maintenance Schedule


Get the most out of your new Lexus with routine scheduled maintenance. Optimize the performance, reliability, safety and resale value of your Lexus with the six month or 5,000 mile and the twelve month or 10,000 mile maintenance services, for vehicles using synthetic oil*, both performed at no cost to you.
To keep your L/Certified by Lexus vehicle running in optimum condition, Lexus offers a complimentary scheduled maintenance program for L/Certified vehicles. The program begins upon purchase of your L/Certified vehicle and includes your next four scheduled maintenance service visits within 2 years or 20,000 miles (whichever comes first).
*Complimentary services for vehicles using non-synthetic oil are 30 days or 1,000 miles and 6 months or 5,000 miles.
Complimentary Maintenance
Schedule Service


Regular maintenance is essential to obtaining the highest level of performance, safety and reliability from your Lexus. It can also enhance your vehicle’s resale value.
Lexus provides this schedule of recommended maintenance services specific to 2001 and subsequent model years. For additional details of the applicable minimum maintenance requirements, you may refer to the Maintenance Schedule provided with your vehicle.
Lexus recommends having maintenance for your vehicle performed by an authorized Lexus dealership.
Maintenance Schedule


Your vehicle’s wheel alignment can be negatively affected by driving on rough or poorly maintained roads. Misalignment can lead to uneven tire wear and less than optimal handling and fuel economy. Here are some signs of tire misalignment:

  • Your vehicle pulls to the left or right
  • The steering wheel is off-center when you’re driving in a straight line
  • Squealing tires
  • Uneven or rapid tire wear

If you suspect your vehicle’s wheels are misaligned, schedule an appointment. We can check the alignment with our precision equipment and adjust it if necessary.
Schedule Service


Proper maintenance of your vehicle’s braking system is a must for performance and safety. Here are some signs that your brakes should be serviced:

  • The brake light is on. If the emergency brake is not engaged and your brake light is on, schedule an appointment with us to have your braking system thoroughly checked.
  • When pressed, the brake pedal almost reaches the floor. If your brake pedal goes almost to the floor when you press it, have us check your brakes immediately.
  • Your vehicle is taking longer than usual to stop. Have your brakes checked immediately if this is the case.
  • The brakes squeal or make a grinding sound. Brakes squeal when the brake pads are worn and need to be replaced. If the brake pads are completely worn, the rotors will begin to make a grinding sound. Bring your Lexus into the dealership for servicing if your brakes are squealing or making a grinding sound.

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While we efficiently service your Lexus, you can take advantage of our Wi-Fi equipped lounge. Our other thoughtful extras include transportation to and from your home or office, a complimentary car wash, a fleet of Lexus loaner vehicles should you need one and a complimentary café where you can sip your favorite beverage or enjoy a snack.
Schedule Service


There are many reasons to service your vehicle at our Lexus dealership. An important one is our Lexus factory-trained technicians, who are trained and certified at the Lexus College.
When your technician steps into the service bay, you can be confident knowing they have been trained and certified in servicing your Lexus vehicle using some of the most advanced diagnostic tools and equipment in the industry.
Schedule Service


Lexus dealers use original replacement parts when servicing your vehicle. They’re specifically designed for your vehicle and manufactured to the highest quality and standards. This is important because even the smallest parts can play a big role in your vehicle’s performance and longevity.
Order Parts


Our certified technicians can perform a check of your vehicle’s battery and charging system to determine the condition of your battery. Should your battery need to be replaced, we can install a genuine Lexus battery specifically designed for your vehicle. Genuine Lexus batteries provide superior performance and all year round reliability. Schedule an appointment for a battery check today.
Read More
Schedule Service


Whether you’re looking for distinctive style, enhanced capability or added peace of mind, our line of genuine Lexus accessories offers something for every model and every budget. Designed and tested exclusively by our engineers for a precise fit and finish, they offer 100% Lexus quality along with a comprehensive, nationwide warranty. [1]

[1] Accessories from The Accessory Line come with a warranty that is honored at all Lexus dealerships nationwide for up to 48 months/50,000 miles. See your Lexus dealership for specific warranty details.

Learn More
Order Accessories


For your convenience, a website dedicated to helping you make the most of the Lexus-ownership experience. Key resources include:

  • Lexus Enform
  • Lexus National Service History
  • Video Gallery
  • Lexus RES+
  • Owners Manuals
  • Owner Benefits

Additional Resources:


Keeping your vision clear when driving in inclement weather conditions is vital for safe driving. Lexus Genuine Wiper Blades are built for performance and designed to the precise specifications of your windshield curvature to maximize moisture removal.
See More
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Owner Resources


For your convenience, a website dedicated to helping you make the most of your Lexus ownership experience.

Service Department

  • Aubrey Zules

    Aubrey Zules

    Lexus Service Manager

    (203) 466-9999
    Email Me
    Aubrey Zules

    Aubrey Zules

    Lexus Service Manager

  • Cecil Rich Simpson

    Cecil Rich Simpson

    Lexus Master Certified Technician, ASE Master Technician

    Cecil Rich Simpson

    Cecil Rich Simpson

    Lexus Master Certified Technician, ASE Master Technician

  • Joseph Pannone

    Joseph Pannone

    Lexus Master Certified Technician, ASE Master Technician

    Joseph Pannone

    Joseph Pannone

    Lexus Master Certified Technician, ASE Master Technician

  • Evan Ignitowski

    Evan Ignitowski

    Lexus Certified Technician

    Evan Ignitowski

    Evan Ignitowski

    Lexus Certified Technician

  • Brandon Annunziata

    Brandon Annunziata

    Lexus Certified Technician

    Brandon Annunziata

    Brandon Annunziata

    Lexus Certified Technician

  • Tanya Panuzio

    Tanya Panuzio

    Lexus Service Consultant

    (203) 466-9999
    Email Me
    Tanya Panuzio

    Tanya Panuzio

    Lexus Service Consultant

Service By Lexus

David McDermott Lexus of New Haven is located at: 655 Main Street • East Haven, CT 06512
David McDermott Lexus of New Haven 41.286265, -72.886261.